Your Marketing
& CRM.
In One Place.

Send personalised WhatsApp campaigns to your customers — new menus, festive specials, loyalty offers, and re-engagement deals. Automated. Trackable. Incredibly effective.

AirMenus WhatsApp campaign dashboard with personalisation and campaign performance highlights

Trusted by 5,000+ Brands

Thousands of broadcasts in one click 👆

Primary Inbox
Messages land where customers always check first
Schedule in Advance
Plan campaigns days or weeks ahead — they run automatically
Instant Delivery
Messages delivered & read within minutes of sending
Personal touch
Messages that don't feel like spams
AirMenus WhatsApp broadcast campaign examples

Target the right customer at the right time 🎯

Regulars & VIPs
Create your list of VIPs & Regulars for frequent updates
Segment by Spend
Know your high worth customers & turn one time guests into regulars
Dormant customers
Activate your old cohorts & trigger a personalised offer code
Feedback segmentation
Auto trigger an apology message with an offer to guests with poor feedback
AirMenus customer segments dashboard

Bring Customers Back. Again and Again.

Loyalty Rewards
Exclusive offers for your most frequent customers
Reorder Reminders
"It's been 2 weeks — miss us?" campaigns that work
Combo Deals
Personalised combos based on past order history
Festival Specials
Diwali, Holi, Eid, Christmas — every occasion covered
AirMenus WhatsApp offers and loyalty reminder examples

Build direct relationships, reach out on their special days 💛

You Own the Data
Customer list is yours — private, secure, never shared
0% Commission
Every re-engagement drives direct orders, not aggregator orders
Direct Channel
No algorithm, no ad spend, no platform fees — just WhatsApp
Compound Growth
Every new customer adds to your list — it only grows
AirMenus personalised WhatsApp campaign example

Drive special events, Sell out in minutes! 🏷️

Table Reservations
Broadcast your booking link — guests reserve in one tap
Party Bookings
Promote private dining & group packages directly
Catering Inquiries
Share catering menus & receive orders via WhatsApp
Corporate Deals
Target office groups for corporate lunch programmes
AirMenus WhatsApp events and pop-ups campaign example

Build a Community That Chooses You. Every Time.

Early Access
Preview new menus before they go public to regulars
VIP Invites
Invite loyal guests to special event nights & tastings
Festive Greetings
Personalised Diwali, Eid & birthday messages
WA Community
Build a WhatsApp community — your most engaged fans
AirMenus WhatsApp feedback campaign and performance report

Measure every campaign's performance in real-time 📊

Open Rate
Track who opened each campaign in real time
Click Rate
See how many tapped your menu or booking link
Conversion Rate
Track orders placed directly from each campaign
Revenue per Campaign
Know exactly what each broadcast earned you
AirMenus WhatsApp campaign analytics dashboard

Frequently
Asked
Questions

What is AirMenus WhatsApp Marketing?

AirMenus WhatsApp Marketing enables you to engage with your customers through the official WhatsApp Business Platform. You can send promotional campaigns, utility notifications, loyalty reminders, feedback requests, Google review requests, and more—all from the AirMenus Partner Dashboard.

Can I use my own WhatsApp Business number?

Yes. You can connect your own WhatsApp Business number to AirMenus, allowing all customer communications and marketing campaigns to be sent from your business's WhatsApp account. If you don't already have a WhatsApp Business number, our team will assist you with the setup process.

Who can I send WhatsApp campaigns to?

You can send campaigns to customers who have opted in to receive WhatsApp communications from your business.

Can I create customer segments for targeted campaigns?

Yes. You can target specific customer groups based on:

  • New vs. Repeat Customers
  • Order Frequency
  • Total Spend
  • Last Order Date
  • Loyalty Status
  • Birthday & Anniversary
  • Custom Tags
What types of WhatsApp messages can I send?

AirMenus supports a wide range of message types, including:

  • Promotional Campaigns
  • Discount & Offer Announcements
  • New Product Launches
  • Festival Greetings
  • Birthday & Anniversary Wishes
  • Loyalty Point Expiry Reminders
  • Feedback Requests
  • Google Review Requests
  • Utility Notifications
Are WhatsApp templates required?

Yes. All business-initiated WhatsApp messages must use Meta-approved message templates. AirMenus helps you create, submit, and manage these templates.

Can I personalise WhatsApp messages?

Yes. You can personalise messages using dynamic placeholders such as:

  • Customer Name
  • Outlet Name
  • Loyalty Points
  • Expiry Date
  • Order Details
  • Reservation Details
  • Offer Codes

This allows every message to be personalised automatically before it is sent.

Can I schedule WhatsApp campaigns?

Yes. Campaigns can be scheduled in advance, allowing you to plan promotions and customer communications for a future date and time.

Can I automate WhatsApp messages?

Yes. AirMenus supports automated WhatsApp messages for events such as:

  • Order Confirmations
  • Loyalty Earned Notifications
  • Loyalty Point Expiry Reminders
  • Birthday & Anniversary Wishes
  • Feedback Requests
  • Google Review Requests
  • Reservation Confirmations
Can customers opt out of WhatsApp marketing?

Yes. Customers can opt out of receiving promotional WhatsApp communications at any time. AirMenus respects customer communication preferences and applicable regulations.

Can I track the performance of my WhatsApp campaigns?

Yes. AirMenus provides campaign analytics including:

  • Messages Sent
  • Messages Delivered
  • Read Rate
  • Click Rate
  • Orders / Reservations Generated
  • Revenue Generated
How do I purchase WhatsApp Marketing Credits and what do they cost?

WhatsApp Marketing Credits can be purchased directly from the AirMenus Partner Dashboard at any time based on your requirements.

Pricing:

  • Marketing Credits: ₹1 + GST per credit

Credits are added to your account immediately after a successful purchase and are deducted automatically as campaigns are sent.

What happens if I run out of Marketing Credits?

If you do not have sufficient Marketing Credits, new WhatsApp marketing campaigns cannot be sent until additional credits are purchased. You can top up your balance anytime from the AirMenus Partner Dashboard, and credits are added immediately after a successful purchase.

Can multiple outlets run their own WhatsApp campaigns?

Yes. Each outlet can manage its own WhatsApp campaigns independently, allowing outlet-specific customer communication and promotions.

Is AirMenus WhatsApp Marketing compliant with Meta's policies?

Yes. AirMenus uses the official WhatsApp Business Platform and supports Meta-approved message templates to help businesses communicate with customers in accordance with Meta's WhatsApp Business policies.

How It Works

1

Build Your List

Every customer who orders or scans your QR menu is automatically added to your CRM — no manual collection needed.

2

Create a Segment

Filter by dietary preference, order frequency, birthday month, or last visit date to target the right people.

3

Write Your Campaign

Craft your message with personalisation tokens — name, last order — and add your ordering or booking link.

4

Send or Schedule

Send it now or schedule it for the perfect moment. Watch opens, clicks, and orders roll in.

WhatsApp Marketing Works for Every Business