⭐

Know Every Guest.
Own Every
Relationship.

Every customer who orders from you, dines with you, or books a table is automatically added to your CRM. No forms, no manual entry. A complete guest database — built on autopilot.

📅 Book A Demo

GUEST CRM

● AUTO-FILLING

2,841

Total guests

+38

Added today

68%

Repeat rate

Ananya Sharma

7 visits · ₹14,200 spent · Birthday: Nov 3

VIP

Rahul Mehta

3 visits · ₹5,640 spent · Non-veg

REGULAR

Priya Kapoor

1st visit · Added via QR scan · Today

NEW

Trusted by 5,000+ Brands

TheobromaMio AmoreMonginisChef BakersBrown Bear BakeryWow! MomoFreshMenuRebel FoodsWow ChinaOven Story

FaasosBehrouz BiryaniBOX8Haldiram'sBikanervalaChaayosChai PointBlue TokaiNaturalsKeventers

AirMenus CRM automatic customer capture sources

Your CRM Fills Itself. Zero Manual Entry. Ever.

QR Scan Capture

Name & number captured the moment a guest scans your table QR

Order Capture

Every direct order adds the customer to your CRM automatically

Reservation Capture

Every booking adds name, number & visit details to your database

DOB Collection

Date of birth captured optionally — powers birthday campaigns

Your Customers. Your Data. Accessible Anytime.

Desktop Dashboard

Full CRM access from your computer — search, filter, export

Mobile Access

Check a guest's profile right at the table on your phone

Search & Filter

Find any guest instantly by name, number or visit date

Full History

Every visit, every order, every spend — complete guest profile

AirMenus personalised CRM segmentation campaign

The Right Message to the Right Guest. Every Time.

Visit Frequency

Reward your most loyal regulars with exclusive offers

Upcoming Birthdays

Auto birthday campaigns — guests come back every year

Spend-Based

Target high-spenders with premium experiences & early access

Lapsed Guests

Re-engage guests who haven't visited in 30, 60 or 90 days

CRM and WhatsApp Marketing. One Click Away.

One-Click Broadcast

Select segment in CRM → send WhatsApp campaign immediately

Personalised

Messages use guest names & order context automatically

Scheduled Sends

Plan birthday campaigns weeks ahead — they send themselves

Revenue Tracking

See exactly how much revenue each campaign generated

AirMenus CRM import and export dashboard

Bring Your Existing Data In. Take It Anywhere You Want.

Import Contacts

Upload existing customer lists via CSV or Excel — mapped automatically

Export Anytime

Download your full CRM in CSV or Excel — no restrictions

API Access

Connect to your existing tools via AirMenus API

No Lock-In

Your data is yours — leave anytime with everything intact

Your Guests' Data Is Safe. Always. By Law.

🇮🇳 DPDP Act 2023

Full compliance with India's data protection legislation

Opt-In Only

Guests explicitly consent before any data is collected

Encrypted Storage

All guest data encrypted at rest and in transit

Never Shared

Your guest data is never sold or shared with third parties

Start Building Your Guest
Database Today.

Book a Demo → See Pricing →

Frequently
Asked
Questions

What is AirMenus CRM?

AirMenus CRM helps you build and manage your customer database, understand customer behaviour, and engage guests with personalised marketing campaigns to increase repeat business.

How does AirMenus build my customer database?

AirMenus automatically captures customer information whenever a customer:

Places an online order
Scans your QR menu and identifies themselves
Makes a table reservation

What customer information is stored in the CRM?

Each customer profile can include:

Name
Mobile Number
Email Address
Date of Birth (optional)
Order History
Visit Frequency
Average Order Value (AOV)
Lifetime Spend
Loyalty Balance
Marketing Opt-in Status

Can I import my existing customer database?

Yes. You can import your existing customer database into AirMenus using a CSV file, making it easy to migrate customers from your POS, CRM, or other marketing platforms.

Can I export my customer database?

Yes. You can export your customer database and customer reports from the AirMenus Partner Dashboard at any time.

Can I search for a specific customer?

Yes. You can search customers by name, mobile number, email address, or customer ID to instantly access their customer profile.

What information is available in a customer's profile?

Each customer profile provides valuable insights including:

Order History
Total Spend
Average Order Value (AOV)
Visit Frequency
Loyalty Balance
Marketing Engagement
Birthday (if available)

Can I segment customers?

Yes. You can create customer segments based on:

New vs. Repeat Customers
Order Frequency
Total Spend
Last Order Date
Loyalty Status
Birthday & Anniversary
Custom Tags

These segments can be used for targeted WhatsApp marketing campaigns.

Can I identify my most valuable customers?

Yes. AirMenus automatically identifies your top customers based on spending, order frequency, and customer lifetime value, helping you reward and retain your best guests.

Can I track customer analytics?

Yes. AirMenus provides CRM analytics including:

Total Customers
New vs. Repeat Customers
Repeat Purchase Rate
Average Order Value (AOV)
Customer Lifetime Value (CLV)
Top Customers
Birthday & Anniversary Lists
Loyalty Performance
Campaign Performance

Can multiple team members access the CRM?

Yes. Multiple team members can access the CRM through the Partner Dashboard. User roles and permissions can be configured to control access.

Who owns the customer data?

You do. All customer data collected through your AirMenus account belongs exclusively to your business. AirMenus does not sell or market your customer database to other businesses.

Is customer data secure?

Yes. Customer data is securely stored using industry-standard security practices. AirMenus is designed to support merchants in handling customer data responsibly and in accordance with the Digital Personal Data Protection (DPDP) Act, 2023.