One Digital Guest
Experience. Every
Hotel Touchpoint.

Bring dining, in-room service, spa, guest communication and hotel information into one beautifully branded experience — managed from a single dashboard.

The Grand PalmsGUEST PORTAL
WELCOME BACK, MEERAEverything for your stay, in one place.Room 412 · 18–21 June
DiningOrder to room
SpaBook a treatment
ServicesRequest anything
ExploreHotel & city guide
Need anything?Message our guest experience team

Trusted by 5,000+ Brands

TheobromaMio AmoreMonginisChef BakersBrown Bear BakeryWow! MomoFreshMenuRebel FoodsWow ChinaOven Story
FaasosBehrouz BiryaniBOX8Haldiram'sBikanervalaChaayosChai PointBlue TokaiNaturalsKeventers
The Grand Palms
ROOM 412 · IN-ROOM DINING
24 × 7
Breakfast
Mains
Drinks
Spa
Eggs Benedict
Hollandaise · Smoked salmon
₹680
Acai Bowl
Granola · Seasonal fruits
₹520
Filter Coffee
South Indian blend
₹180
Order to Room →

One Scan. Every Menu in Your Hotel.

Dining, Room & Spa
One scan opens every food, beverage and treatment menu across the property.
No App Required
Guests browse instantly in their phone browser with no login or download.
Compliance Built In
Dietary tags, allergens and service charges stay clear and FSSAI-ready.
Built to Upsell
Photos, bestsellers and seasonal menus guide guests toward higher-value choices.
HOTEL DIRECTORY
ALL AMENITIES · ONE QR

Your Complete Hotel — in Every Guest's Pocket

Everything in One Place
Dining, spa, pool, transport and hotel services inside one branded directory.
Less Front-Desk Load
Guests find timings, policies and contacts without calling reception.
Always Up to Date
Change information once and publish it across every guest touchpoint.
Local Discovery
Curate nearby experiences, recommendations and concierge favourites.
LIVE MENU CONTROL
CHANGES IN SECONDS

Your Menus, Always Accurate. Always Live.

Instant Updates
Change prices, availability and descriptions in seconds.
Scheduled Menus
Automatically switch breakfast, lunch, dinner and bar menus by time.
Multi-Outlet Control
Manage restaurants, room service and spa from one dashboard.
Zero Reprints
Keep every QR current without replacing printed collateral.
THE GRAND PALMS — MASTER DASHBOARD
● LIVE
The Terrace Restaurant
38 orders today
₹2.4L
revenue today
In-Room Dining
14 active orders
₹68K
revenue today
Serenity Spa
6 bookings today
₹42K
revenue today
97%
Uptime
84%
WA Open Rate
4.8★
Google Rating

One Dashboard. Every Outlet. Total Control.

Unified Revenue
View sales across every outlet and service in one place.
Live Operations
Track orders, bookings and guest requests as they happen.
Outlet Performance
Compare revenue, demand and service patterns property-wide.
Actionable Insights
Spot opportunities and make faster, evidence-led decisions.
GUEST REGISTER
AUTOMATIC · ZERO FRICTION

Know Every Guest. Build a Relationship That Lasts.

Automatic Profiles
Build a guest record with every scan, order and booking.
Preference Memory
Remember dining choices, occasions and service preferences.
Returning Guest Recognition
Help teams deliver a more personal welcome on every stay.
First-Party Data
Grow an owned guest database without aggregator dependence.

Make Every Guest Feel Like a VIP

Personalised Welcome
Send timely arrival messages and tailored service recommendations.
Targeted Campaigns
Segment past guests by stay, spend, preferences and occasion.
Booking Nudges
Promote restaurants, spa experiences and return-stay packages.
High-Intent Channel
Reach guests where they already respond and transact.
BRAND CUSTOMISATION
YOUR IDENTITY · EVERYWHERE

Every Digital Touchpoint Feels Like Your Hotel

Complete Brand System
Apply hotel colours, fonts and visual identity everywhere.
Branded Guest Journey
Keep QR menus, directories and WhatsApp touchpoints consistent.
Social Integrations
Connect reviews, Instagram and WhatsApp communities.
Outlet QR Toolkit
Create branded QR touchpoints for rooms, tables and facilities.
End-to-End Encryption
All guest data is encrypted in transit and at rest. No third party ever sees your data.
India Data Residency
All data stored on Indian servers, fully compliant with DPDP Act 2023 regulations.
You Own Your Guest Data
Guest contacts, preferences and history belong to your hotel — not AirMenus, not any aggregator.
Role-Based Access
Control exactly who on your team can view, edit or export data across all outlets.

Your Guests' Data Is Safe. Always.

End-to-End Encryption
All guest data is encrypted in transit and at rest. No third party ever sees your data.
India Data Residency
All data is stored on Indian servers and aligned with DPDP Act 2023.
You Own Guest Data
Contacts, preferences and history always belong to your hotel.
Role-Based Access
Control exactly who can view, edit or export data across outlets.
REVIEWS & FEEDBACK
GOOGLE RATINGS · AUTOPILOT

More 5-Star Reviews. Less Manual Follow-Up.

Instant Feedback
Capture guest sentiment at every outlet while the stay is active.
Google Review Nudges
Guide satisfied guests toward a public review at the right moment.
Private Escalation
Route negative feedback privately so teams can recover service quickly.
Reputation Insights
Track ratings and recurring issues across the whole property.